BigRock is one of India's most recognised domain and hosting brands. Since its acquisition by Endurance International Group (now Newfold Digital), Indian users frequently report slower support response times and declining server performance. Businesses looking for a BigRock alternative typically want the India-centric billing they're used to, with better technical support underneath.
BigRock started as an independent Indian hosting company. After its acquisition by Endurance International Group, operational decisions moved offshore. This is a common pattern in hosting consolidation — the brand stays Indian-facing, but support quality, infrastructure investment, and pricing decisions are made by a US holding company optimising for margin, not customer satisfaction.
Bagful is independently operated, headquartered in Mohali, with a technical team that has worked on Indian hosting infrastructure since 2004. Support is not outsourced — the person who picks up your WhatsApp message is based in India, understands Indian hosting needs, and has access to the actual servers.
Transferring domains away from BigRock is straightforward. You unlock the domain in your BigRock panel, request the EPP transfer code, and initiate the transfer at Bagful. The process takes 5–7 days. Bagful's team assists throughout at no extra charge.
Talk to a Bagful engineer — direct answers, no sales scripts.